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I had a PC hard-drive crash so I found Secure Data Rescue's website which guaranteed recovery or no charge, flat rate $199, no hidden fees and a 10 day turnaround. So, I sent my hard drive to them on August 10th. I specified twice in writing that I only wanted certain...
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1.0
I didn't like
  • Deceptive advertising
  • Did not deliver on commitment
  • Lack of customer focus
#1097463
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Secure Data Rescue did a bait and switch on me. SDR advertized $299 with "100% Fixed Price, No Hidden Fees". After SDR had my computer hard drive, SDR emailed and stated that there was an additional cost of $200 for parts. I asked for a parts list but SDR refused. SDR...
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#1062727
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AVOID SECURE DATA {{Redacted}}. There are many other companies that will do the same work with more integrity and speed. Secure Data took 10 days to assess my hard drive, then took 10 more days to supposedly fix it. Secure Data then charged almost $200 more for parts....
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1.0
#1016932
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